REPLACEMENT WINDOWS DEAL: A FRUSTRATING STORY
I few months ago I received a phone call from a woman (I’ll call her Nan) wanting to replace windows in her home. Nan sounded frantic and angry. She said she found us on Yelp and we had good ratings so she wanted to make an appointment for us to come out and give her and her husband (Dan) an estimate for home replacement windows. But, we needed to visit within the next day or two because they had a replacement windows deal from another company. She began to share her experience with me from the previous day about the Incredible Replacement Windows Deal.
A TRUE STORY ABOUT THE INCREDIBLE REPLACEMENT WINDOWS DEAL
Nan and her husband, Dan, had a visit from a window salesman (SalesGuy) who came knocking on the door the previous day. Nan told me she and Dan knew they needed replacement windows. They just hadn’t had time to begin their search for replacement windows. SalesGuy’s timing was perfect.
THE HARD SELL FOR REPLACEMENT WINDOWS
SalesGuy gave a compelling 2 hour sales pitch. Nan had to admit that this company’s replacement windows looked and sounded great. SalesGuy provided the initial quote. The initial price was alarming! She and Dan said they needed time to think about it. This was quite an investment. They didn’t expect replacement windows to be so expensive. They really needed some time to look at some other window products to compare.
Armed and Ready to Sell
THE FIRST REPLACEMENT WINDOWS DEAL
SalesGuy told her he could put her in a different window product that might be better for them and by the way this would save them some money. Although the sound of new window product seemed fine to them and the price was a little lower, the replacement windows deal was still more than they could justify without first doing some homework. They just needed some time to think about it. Nan told SalesGuy they would get back to him the next day.
THE INCREDIBLE REPLACEMENT WINDOWS DEAL
SalesGuy then reduced the price again. He told them that this was an absolutely incredible deal and it was good for only that day. They were getting the deal of a lifetime for these incredible windows. Nan and Dan just didn’t feel right about it but no matter what they said, SalesGuy wouldn’t leave. He told them that this incredible replacement windows deal was so outstanding that he really wouldn’t want them to NOT have a chance to get their replacement windows with this superior deal. It was a deal they shouldn’t refuse!
READ THE REPLACEMENT WINDOWS DEAL CAREFULLY
Overwhelmed and tired, Nan and Dan finally read the contract again and saw the clause they needed. They had 3 days to get out of their contract. Nan asked about the Right of Rescission time frame. The window salesman replied that she was correct she could call that phone number within the 3 day period to cancel, BUT, his incredible deal would not be available to her after that 3 day period if she chose to cancel. This was an incredible replacement windows deal that would only be offered today and never again.
THIS REPLACEMENT WINDOWS DEAL IS ONLY GOOD FOR TODAY
So what was problem?
SHOULD WE SIGN?
After about 3 hours and exhausting all excuses to get SalesGuy out of their home, Nan & Dan signed the contract, JUST TO GET THE MAN OUT OF THEIR HOME! Excitedly, he shook on the deal and left.
Get the Facts!
HOW GOOD IS THAT REPLACEMENT WINDOWS DEAL ANYWAY?
Nan shared that she just couldn’t believe that she signed a contract with a very pushy salesman! She share that she and Dan are college educated, upwardly mobile intelligent people. (I would also add they are very polite). After SalesGuy left, they did what they really wanted to do to at the beginning. They headed to the computer. They typed in the window information and learned the windows were made by a different window company name. After little research, they found ratings and reviews for the windows they had purchased. What they found haunted Nan for the rest of the night. There were many reviews about horrible installations from this sales company and many ratings on bad workmanship of the actual windows including high failure rates. Most every review she read screamed that they had made a terrible mistake by signing the contract. They compared several different window company ratings and they found they had just signed a contract with a window company with the worst ratings out of all the companies they had compared! They were appalled and furious with themselves that they fell for the high pressure sales strategy.
THE LINGERING REPLACEMENT WINDOWS DEAL
The only problem was, SalesGuy’s pitch was ingrained in their brains. The poor reviews didn’t completely sway Nan and Dan to immediately call and rescind their replacement window contract. Their only thoughts were this incredible replacement window deal would only be available for 2 more days. They needed to quickly get quotes from other companies to better make a decision before rescinding their contract. And, this is where our relationship began.
INCREDIBLE REPLACEMENT WINDOWS DEALS
Nan and Dan aren’t the only folks who have had this happen to them. Unfortunately, what stuck with them was the incredible replacement windows deal that they would never have a second chance to get, AND that they were SO pressured to sign right then and there before they could do their homework.
Nonsense! At Ringer Windows, when we provide a written quote, that quote is good for 2 months. Our strategy is simple. We offer incredible replacement windows at everyday low pricing. We don’t play the hard sell games. We don’t tolerate the high-pressure sales techniques that have become infamous in the replacement windows sales business.
Do Your Homework First!
DO YOUR HOMEWORK FIRST, THEN CALL FOR QUOTES
Buying replacement windows is a big investment. It is a big investment in your time and your wallet. At Ringer Windows, we see the replacement windows deals out there all the time. We have offered a couple ourselves. Don’t buy based on the replacement windows deal offered. Buy your windows based on the product quality, workmanship, and experience you wish to have. Remember, you get what you pay for.