Ringer Windows, Inc. Customer Pick-Up Policy

                                                      

Windows should be stored AND transported in an upright closed position, when at all possible. High sided Trailers or Box Trucks are the best way to transport windows. Many clients who purchase windows use pick-up trucks, flatbed trailers, SUV’s or passenger vehicles to transport their windows. Please review about CPU orders.
No matter what windows you purchase from Ringer Windows, it’s never a good idea to stack windows on top of each other. They are much more susceptible to breakage when transported in this manner. We do our best to help clients load & secure their windows/doors into their vehicles or trailers, but once they leave our facility, Ringer Windows is NOT responsible for any damage.

Ringer-Windows-Pick-Up-Trucks

Pick-Up trucks should NOT be full of trash if you intend to transport windows. It’s difficult enough to load windows in an upright position in the bed of a pickup truck AND it’s impossible to load them into a bed full of trash, construction debris, or building materials. We cannot assist CPU loading with these conditions. Pickup trucks can only hold so many windows before it becomes unsafe and/or the windows become unstable during transport. Larger windows should be supported during transport with higher sides.

 

Ringer-Windows-Flatbed-Trailers

Flatbed trailers with low sides are not particularly good for hauling windows. The sides are typically too low to effectively support very many windows and we do NOT recommend laying windows flat or on top of each other during transport. Generally, we discourage use of low-sided flatbed trailers to transport windows. We’ll do our best to help clients load & secure their windows/door into flatbed trailers, but once they leave our facility, Ringer Windows is NOT responsible for any damage.

 

Ringer-Windows-SUV

Some of our clients use SUV’s or Passenger Vehicles to transport their windows. This typically leaves us with only a flat-loading option where the windows have to be stacked on top of each other. We’ll do our best to help clients load & secure their windows into their personal vehicles, but once they leave our facility, Ringer Windows is NOT responsible for any damage.

Ringer-Windows-Proper-Transportation-Windows-Transported-Upright
Ringer-Windows-Proper-Transportation-Windows-Transported-Hide-Sided-Support

 

Windows Should Be Transported In An Upright Position When At All Possible

Really Big Windows Need High-Sided Support for Transport … Can’t Stack Too Many!

 

We strongly encourage all Customer Pick-Up (CPU) Clients to carefully consider how they plan to transport their windows from Ringer Windows to their jobsite (or their homes). We offer delivery service (for a fee), and in some cases, we offer free use of a loaner-trailer if circumstances permit. We will assist all our clients with loading CPU orders but once your windows leave our property, they are YOUR responsibility. Breakage or any type of damage that occurs from CPU transport is 100% the client’s responsibility.
Make sure to bring enough straps and/or tie-downs to properly secure your load. You may not have far to travel, but you don’t want your windows sliding or moving during transport!